Short answer. Juiced Bikes went bankrupt in 2024 and stopped supporting customers. HyperScorpion, Scrambler, and CrossCurrent owners now rely on mobile eBike mechanics and third party parts to keep their bikes running.
Step by step
Save all your accessories now. Juiced batteries and displays are getting scarce. Do not let a working spare walk out the door.
Find a Juiced experienced mechanic. The Bafang mid drive and hub motor systems Juiced used are standard, but the controllers and harnesses are proprietary.
Consider a controller swap. If the stock controller fails, a generic Bafang controller can often be adapted. This is a mechanic level job.
Source batteries from aftermarket. 48V 15Ah and 20Ah packs from reputable aftermarket suppliers fit most Juiced models with minor bracket work.